Frequently Asked Questions
General
We offer end-to-end Shopify solutions including store design, theme development, app integration, e-commerce marketing (SEO, paid ads, SMM), product sourcing, and ongoing maintenance. Whether you're starting from scratch or scaling, we have a solution for you.
Yes. We handle everything — platform setup, theme selection or custom design, product upload, payment configuration, and launch. You'll receive a fully functional, branded store ready to take orders.
Absolutely. We've integrated hundreds of Shopify apps including Klaviyo, ReCharge, Yotpo, Gorgias, Bold, Afterpay, and many more. We also build custom integrations via Shopify's API.
Yes. We migrate from WooCommerce, Wix, BigCommerce, Squarespace, Magento, and custom platforms. Products, customers, and order history are preserved.
Yes — Shopify's platform subscription is billed directly by Shopify to you, starting from $29/month. We handle the setup and build; you own the store and the subscription.
Shopify Webs Developer is an independent company providing design and development services for e-commerce. We are not affiliated with, authorized by, or officially connected to Shopify Inc. The name "Shopify" and related marks are registered trademarks of their respective owners.
Services & Deliverables
Every build includes: custom or theme-based design, product uploads, payment gateway setup, shipping configuration, mobile responsiveness, basic SEO setup, and a 30-day post-launch support period.
Yes — for our Growth, Scale, Pro, Enterprise, and Premier plans. Starter plan clients provide their own product copy. We write conversion-optimised descriptions that rank on Google.
We can use placeholder images during development and integrate your final photography at launch. Professional product photography is not included but we can recommend photographers.
All plans include unlimited revisions until you're 100% satisfied. We don't stop until you love it.
We specialise exclusively in Shopify. This focus means deeper expertise, faster builds, and better results than generalist agencies who work across multiple platforms.
Pricing & Payment
We accept all major credit/debit cards, bank transfer, and PayPal. For larger projects, we offer a 50/50 split: 50% deposit to begin, 50% on delivery.
No ongoing fees from us — though Shopify's platform subscription continues. We offer optional maintenance retainers from $199/month if you'd like ongoing support.
Yes. Clients who bundle a store build with a marketing retainer receive 15% off the marketing package. Ask about our bundle pricing on your consultation call.
We offer a 100% satisfaction guarantee. If we can't deliver a result you approve after exhausting all revision rounds, we'll issue a full refund — though in 10+ years, we've never reached that point.
Timeline & Process
Starter and Growth builds: 2–3 weeks. Scale and Pro: 3–5 weeks. Enterprise and Premier: 6–8 weeks. Timelines assume all brand assets are provided within 48 hours of project kickoff.
We need: brand colours and fonts (or a brief if you don't have them), your logo, product photos and descriptions (or approval for us to write them), and your domain name details.
Sometimes. Rush projects (under 2 weeks) are possible with a 30% urgency fee, subject to team availability. Discuss this on your consultation call.
Technical
Speed is a baseline requirement for us, not an upgrade. All stores are tested for Lighthouse performance scores above 90 on mobile before launch.
Yes. All new builds use Shopify 2.0's Online Store architecture with JSON templates, section-everywhere support, and app blocks for maximum flexibility.
Yes. Shopify's admin is designed for non-developers. We include a 30-minute training session at handover and provide documentation so you can manage products, content, and orders independently.
Still Have Questions?
Our team is happy to answer anything not covered here. Reach out directly and we'll get back to you within 24 hours.